Apr 21, 2018

Fouad Fattouh

  • CTO
  • Beirut, Lebanon
Full time Information Technology Management

Personal Summary

Dears

With 15 years of experience in IT and over 11 of them in management of huge IT operations, I have worked in various fields starting with Hospitality, to retail, construction and currently financial services.

I have gained over the years the experience and skills need to pursue in my career.

I am currently the Group IT Manager of Amana Capital covering Beirut, London, Limassol, Dubai, and Shanghai.

I am highly interested in applying for the position of CTO, and would welcome the opportunity of an interview to further discuss my qualifications and skills.

Regards

Fouad Fattouh

00961 3 166337

Work Experience

Group IT Manager
Apr 2010 - Apr 2018 Amana Capital

-         Setting up the company’s IT and IP Telecom infrastructure in all offices

-         Securing IT infrastructure across all functions of the group

-         Developing websites, mobile apps, and in-house applications

-         Implementing a disaster recovery plan

-         Running at IT helpdesk based on ITIL framework

-         Handling IT Governance (IT Auditors, Regulators) in UK, Lebanon, Cyprus, and Dubai following COBIT 5 framework

-         Administrating MT4/MT5 trading environment platform (Server, Application, Terminals)

-         Preparing IT yearly budget and strategy in coherence with company’s strategy

-         Building IT policies, procedures, and KPIs

-         Migrating company’s infrastructure to Microsoft Cloud (AZURE)

-         Managing and coaching the IT and Development teams

-         Outsourcing partners and freelance IT suppliers and consultants

-         GDPR Officer; In charge of managing the GDPR project in making the company GDPR Compliant

Group IT Manager
Sep 2007 - Jan 2010 Qatar Building Company

-         Implementing Oracle E-Business Suite ERP (for the construction and manufacturing section of the company)

-         Implementing Microsoft GP ERP (for the retail section of the company)

-         Implementing MENA HR full suite (4,000 employees)

-         Implementing Maximo RFID Asset Management System

-         Setting up a Data Center as a main hub for all 18 companies

-         Running at IT helpdesk based on ITIL framework

-         Preparing IT yearly budget and strategy in coherence with company’s strategy

-         Building IT policies, procedures, and KPIs according to ISO standards

-         Managing and coaching the IT and Development teams

-         Outsourcing partners and freelance IT suppliers and consultants

Sales Manager
Jun 2006 - Sep 2007 OKI Printing Solutions

-         Increasing Sales Territory by around 70%

-         Increasing Market Share from 4% to 15% in the first year

-         Introducing OKI to the Government Sector

-         Managed Government and Corporate accounts

-         Studying the market competition and price changes

-         Assisting salesmen to sell and achieve their targets

IT Supervisor
May 2003 - Jun 2006 Phoenicia Intercontinental Hotel

-         Installing Blade Servers

-         Handling the migration and training from Fidelio to Opera (first migration to be done in any Intercontinental Hotel)

-         Implementing IP Telephony (first IP Telephony implementation in a hotel)

-         Implementing a hotel-wide WIFI hotspot (first WIFI hotspot in Lebanon)

-         Administrating and maintaining the following systems (Opera, Fidelio, FBM, Micros, Espresso, Nexus, Advis, Novel, Wintime, CISCO Call Manager, Nevotek)

Education

Business Administration - Business Computer
Nov 2000 - May 2003 Hariri Canadian University

Skills

Android,   Apache,   Automation,   Business Development,   Business Strategy,   Business Analysis,   Budgeting,   CSS,   C++,   C,   Consulting,   C#,   Web Design,   Github,   HTML,   iOS Development,   Java,   Javascript,   Jira,   Linux,   Mac OS,   Management,   Microsoft Office,   Microsoft .NET,   Microsoft Windows,   Microsoft Word,   MySQL,   Oracle,   Operations Management,   Project Management,   PHP,   Quality Assurance,   Quality Control,   QA Testing,   Software Development,   SQL,   Security,   Support,   Unix,   UI/UX,   Ubuntu,   User Interface,   Version Control,   Visio,   Visual Basic,   Web Development,   Wordpress,   XML,   Zoho,   Zoho CRM  

LinkedIn URL

https://www.linkedin.com/in/fouad-fattouh-cobit-5-itil-3b653131/