Jun 01, 2018

Mohammad Mogharbel

  • IT project Manager
  • Jeddah Saudi Arabia
Full time Information Technology

Personal Summary

Dear,

 

I am writing to outline my extensive experience and successful track record in IT Development and project management.

I am an IT professional with more than 5(+) years project management experience.

With a proven background in IT project management leading technical, IT services and solutions, I have delivered

I possess a record of success analyzing operations, then designing, and implementing. I have consistently delivered large scale projects.

 

My current position as an IT development manager, has provided the opportunity to lead four divisions including infrastructure, application, IT procurement, and support unit,

I have proven track for efficient management and motivation of cross functional teams up to thirty five members.

I also act as business analyst, handling the requirement, and communication among stakeholders and the business owners.  I am responsible for setting IT strategy and tactics  in addition to the IT yearly budget of more than 650K USD.

 I truly believe this experience will prove I can be a valuable asset to your company.

 I am now looking for a challenging new position and confidently believe I am an ideal candidate for the advertised position. My key qualities include technical IT skills, communication skills, initiative, confidence, and passion for learning. Results-oriented, and proven track to work under pressure.

Work Experience

IT Manager
Nov 2016 - Jun 2018 Neproplast

Head of the IT department that consists of nine members, leading four units: infrastructure, application, IT procurement, and support for more than 200 users.
KEY ACHIEVEMENTS
• Reduced cost by 80% of finished goods being reported as discrepancies by customers, via introducing a pipe counting solution that saved the “Logistics Department” more than 50% of their loading time and reduced counting mistakes.
• Systemized the purchasing cycle by replacing paper legacy system that reduced required approval time by more than 50% allowing greater visibility for top management.
• Saved around 500K USD in overstock, by re-designing the material workflow within the warehouse and production lines through introducing a customized material tracking system.
•Decreased application and licensing expenses by re-designing standards for applications, PC desktops and networking devices.
• Lead the implementation of integrating Dynamics AX and production machines system to improve the availability and sustainability of data for operation department.
• Re-designed the connectivity setup and server topology among branches and warehouse, resulting in 90% uptime.
• Identified un-utilized features within the ERP system “MS Dynamics AX”, improving the material planning by setting up material resource planning and material forecasting.
• Took initiative to launch security awareness program.
RESPONSIBILITIES AND MAJOR TASKS
• Designed and implemented IT policies and procedures based ITIL standards.
• Strengthened the IT infrastructure to comply with the business needs.
• IT project management; responsible for scoping, planning, managing the budget and schedule, and project closure.
• Acted as a business analyst for non-IT owned projects, demonstrated strong technical and analytical skills.
• Managed the financials for IT Department under a yearly budget of 650K USD.
• Managed IT Staff, and responsible for day to day operation, including hiring, training, conflict resolution, and performance coaching.
• Negotiated and administered vendor, outsourcer, consultant contracts, and service agreements.
• Supervised CCTV support team, managing 160 cameras and more than 20 NVRs.
•Reduced phone call cost by 20%, by implementing IP phone system [CISCO].

IT Project Manager
Oct 2008 - Oct 2016 IKK group of companies

Started as a team member - IT Regional Officer [2008-2012]

KEY ACHIEVEMENTS

• Significantly enhanced the support unit operation, increasing support response time by 50%, and resolving time by 30% by implementing IT help desk complete setup.
• Developed internal application to maintain records for daily sales visits.
• Supported the roll-out of new business applications.
• Enhanced website traffic by re-designing company’s websites.
• Re-designed backup policy and storage solutions.

RESPONSIBILITIES AND MAJOR TASKS

• Managed the internal and hosted network infrastructure including: firewalls, servers, switches and telephony system.
• Performed network assessments and security controls, responded to alerts, and carried out periodic system reviews.
Promoted to IT Project Manager in 2013

KEY ACHIEVEMENTS

• Project manager for various types of projects, including full IT setup for buildings and new offices (Data, voice, CCTV and infrastructure recommendation and installation).
• Lead teams across broad technical, financial and sales operation.
• Enhanced data and system accessibility by implementing connectivity projects, connecting branches.
• Initiated an IT newsletter that tackles technology subjects and internal IT news within the group of companies.
• Honoured “Employee of Year” in 2013 in recognition of outstanding project results.

RESPONSIBILITIES AND MAJOR TASKS

• Defined project scope, goals, and deliverables.
• Managed resources, time, and project budgets.
• Discussed the project status in terms of progress, budget, and time with stakeholders.
• Acted as point of contact with the IT department personnel and project owner

Network and system Admin
Jan 2008 - Oct 2008 Cleartag

KEY ACHIEVEMENTS
• Diagnosed and solved hardware and software problems.
• Developed step-by-step training manuals for end-users.

RESPONSIBILITIES AND MAJOR TASKS
• Demonstrated effective technical skills by installing and maintaining network software and hardware devices
• Controlled IT procurement as well as software/hardware and license agreements
• Managed and maintained network infrastructure devices.

Education

BS in IT
Oct 2004 - Feb 2008 Global University

Skills

Automation,   Business Development,   Business Strategy,   Business Analysis,   Customer Service,   HTML,   Logistics,   Management,   Microsoft Office,   Microsoft Windows,   Microsoft Word,   Project Management,   Software Development,   Security,   Support