May 09, 2018

Rasha

  • Rasha
  • Beirut, Lebanon
Full time Entry Level Executive General Business Human Resources Insurance

Work Experience

Administrative officer
Jan 2017 - Feb 2018 IDICO

Calling different companies to ensure that all of them received our magazines .
• Attending many exhibitions like Horeca exhibition and project Lebanon exhibition 2017.
• Listen to all complaints and records all feedbacks (positive and negative feedbacks.
• For Industrial Directory: IDCO and SINAA &IKTISAAD Magazine I am collecting data and
correcting them (like updating address and other information).
• Performing general administrative duties include handling incoming and outgoing calls and filling and
filing schedules of outdoor salespersons (distributers).
• Sending documents and files advertising offers via fax and email and call back to take acceptance or reject

Administrative officer
Jan 2013 - Jan 2015 Arab Open University

• Introducing AOU to new students and guiding them.
• Processing different traditional administrative forms and through Oracle system forms.
• Receiving documentations original copies from post-graduate students.
• Answering prospective students’ inquiries about the programs offered, admission procedure,
requirements, and fees involved.
• Building a strong network between AOU staffs and their students.
• Preparing graduation notifications and certificates by ensuring that all graduation requirements are
obtained.
• Performing general administrative duties include handling incoming and outgoing calls and filling and
filing students’ records.
• Communicating with Ministry of Higher Education about students’ scholarships and other issues.
• Participating in organizing 3rd patch graduation ceremony in 10-11/12/2014.

Call Center Operator
Apr 2018 - 4 M Group: Watanon.org (http://watanon.org/)

In 4 M Group I am contributing for building information and creating statistics based on opinions
polls in different subjects.
• I am working in election campaigns: Calling citizens and getting their feedback and complaints
about the electors and send those opinion polls to my manager.
• Promoting for election campaigns and convince them to support them by preferential of electoral
voice or by elective delegators or by interviews.

Education

Bachelor Degree in Business Management Studies
May 2012 - May 2015 Arab Open University
Bachelor Degree
May 2008 - May 2012 Bayan College
Master MBA in Business Management
May 2016 - Jun 2019 Arab Open University

Skills

Adobe Photoshop,   Advertising,   Customer Service,   HR,   Mac OS,   Microsoft Office,   Microsoft Windows,   Microsoft Word,   Oracle,   Video  

LinkedIn URL

https://www.linkedin.com/in/rasha-idris-34555b7b